Zero Refill Program
Zero.Refill How it Works
Step 1: Go to our Refill product page order your liquid soaps, shampoos and household cleaners. If you keep returning the bottles, you will only ever pay for the bottles once, next time you will order just liquids. And if you need to order before you return the bottle, you can still get a store credit to use next time once the bottles have been returned.
Your order will be delivered by our sustainable courier partners NZ Post in our refillable stainless steel bottles, packed in our specially made reusable box.
When your parcel arrives, keep the box and start enjoying truly plant based natural soaps and cleaners - experience the difference!
Step 2: When you reach ZERO product, come back online again, and order your replacements, this time ordering only the liquid soap (no bottle) and order a return courier ticket. You will find these on the Zero.Refill Products page also. Best part: You pay ZERO for the return label!
You will receive a pdf of the label to print. Rinse your bottles, pack them in the reusable box they arrived in, seal it up and put the label on the box. Either take the package to your NZ Post shop, give to your rural Postman, or let us know and we will arrange a pick up.
Step 3: When we receive the bottles back, we will despatch your new order.
We then clean and sterilise the bottles you returned, and refill them ready for the next customer!
A closed loop 100% sustainable option all from the comfort of home!